GOLD COUNTRY SPORTS
FREQUENTLY ASKED QUESTIONS
May I purchase Ammo and Firearms in the same order?
Firearms must be purchased separately from the rest of your order since they are required to be shipped to your local FFL dealer. If your Ammunition is required to be delivered through an FFL dealer, it must also be ordered separately since ammo must be shipped separately from packages that contain firearms.
What kind of payment methods can I use?
We accept Visa, MasterCard, American Express and Discover
When will my order ship?
All orders are generally shipped in 1 day after your order is processed and shipping times depend on the type of shipping the customer selects. Standard UPS is generally 3-10 days, expedited shipping is available at an additional cost.
How do I track my order?
We will email your tracking number to you once your order has shipped.
Can I cancel/modify my order?
Modifications can be made if your order has not already been processed. Please call for modifications in the same day that you have placed your order and we will make the changes if the processing has not been completed. If you would like to add to your order, or increase the quantity please place an additional order for the additional items or quantities. Please note that we may not be able to cancel your order once your order has been submitted.
Do you ship internationally?
We do not ship internationally at this time. To place an order both the billing and shipping address have to be within the United States.
When will my return be processed?
From the time the order is sent back please allow 2-3 weeks for your refund to be processed. We will process within 10 business days of receiving the returned item.
- Certain items categorized as Dangerous Goods cannot be shipped via air. A hazardous materials charge may be applied for ground shipping.
- Some items may require additional shipping charges due to size or weight of the shipment. These charges may not be reflected in your "Shipping and Handling" total during checkout and may warrant a call or email from our Customer Service.
- A $12.00 charge will be added to any items in excess of 72" in length (e.g. fishing rods, nets).
- A $75.00 charge will be added to extra oversized items. Some restrictions may apply.
- A $150.00 charge will be added to Kayak's, Canoes and some Generators.
- Please allow 1-2 weeks for orders shipping to Alaska and Hawaii.